Why can’t I find my address when I search for it?

Make sure you only put in the street number and street name when searching for the address. Do not include the suffix when searching for your address (i.e. exclude Drive, Parkway, Road, etc.). Also, make sure you click the magnifying glass to conduct the search.

Show All Answers

1. When do I need to register and login to MAPPS?
2. I don't see my confirmation email in my inbox. Where can I find it?
3. Why can't I see my existing permit case in my CSS Dashboard/ "My Work" screen?
4. Why do I get a "is this you?" message when I try to register a CSS account?
5. How can I update my MAPPS CSS account information?
6. What are MAPPS Known Issues and Workarounds?
7. Can I use any browser to log into the portal?
8. Why can’t I find my address when I search for it?
9. What is the max MB size of files that can be accepted?
10. Where can I find invoices and make a payment?