What are MAPPS Known Issues and Workarounds?

Known Issues are system issues identified in the MAPPS software that the County is aware of. Workarounds are in place to manage these issues and allow CSS users to successfully use the MAPPS system. Our MAPPS Known issues and Workarounds page  lists all known issues and provides workaround details. 

Workarounds are temporary solutions and our MAPPS team continuously works to resolve these issues. We will inform the public of any changes via the MAPPS Updates page  on the MAPPS support site. This page will be updated when issues get resolved and in the case of new issues being uncovered that MAPPS CSS users need to be aware of.

Show All Answers

1. When do I need to register and login to MAPPS?
2. I don't see my confirmation email in my inbox. Where can I find it?
3. Why can't I see my existing permit case in my CSS Dashboard/ "My Work" screen?
4. Why do I get a "is this you?" message when I try to register a CSS account?
5. How can I update my MAPPS CSS account information?
6. What are MAPPS Known Issues and Workarounds?
7. Can I use any browser to log into the portal?
8. Why can’t I find my address when I search for it?
9. What is the max MB size of files that can be accepted?
10. Where can I find invoices and make a payment?