When do I need to register and login to MAPPS?

You need to register and log in to MAPPS if you are trying to manage development activity. Registration is required for all users, even if you previously were using KivaNet. Visit the “How do I Create a login for a MAPPS Customer Self Service (CSS) Account” page on this site for help with registering your MAPPS account. 

You do not need to register an account to search available public records. Users can perform searches without being logged in; however, certain plan or permit information will not be visible unless the user is logged in and is a listed contact on that specific record. Visit the “Searches in MAPPS” page on this site for more details.

Show All Answers

1. When do I need to register and login to MAPPS?
2. I don't see my confirmation email in my inbox. Where can I find it?
3. Why can't I see my existing permit case in my CSS Dashboard/ "My Work" screen?
4. Why do I get a "is this you?" message when I try to register a CSS account?
5. How can I update my MAPPS CSS account information?
6. What are MAPPS Known Issues and Workarounds?
7. Can I use any browser to log into the portal?
8. Why can’t I find my address when I search for it?
9. What is the max MB size of files that can be accepted?
10. Where can I find invoices and make a payment?