What are the password requirements for a CSS account?

The password for a MAPPS CSS account must be at least 10 characters long. Eight (8) of the characters must be ALPHA characters (letters) with one (1) of the eight (8) characters being a capital letter. In addition, at least one (1) number must be included as well as one (1) special character (. *! #) Example: Testpass02!

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1. Why do I get a "is this you?" message when I try to register a CSS account?
2. What are the password requirements for a CSS account?
3. What happens if I forget my username or password?