How Do I

Get support

Please refer to the videos and materials provided on this page to help you navigate the County of Maui’s MAPPS application. If you need support from the County, please refer to the Support Contact Information page to find the appropriate contact.

Get submission standards for CSS

Visit the Submission Standards for MAPPS CSS page for the latest requirements for plan submissions via MAPPS.

Get started with MAPPS

The following help videos and guides are designed to provide all the information and demonstrations you need to get you started with MAPPS. If you are applying for a case type in MAPPS for the first time, please be sure to look up the case type’s instruction page on this website. A listing of all available MAPPS case type applications can be found on the Applications page.

MAPPS Basics

  • How to navigate the MAPPS support site
    View a 4-minute video: A tour of the MAPPS Support website

  • MAPPS CSS Homepage
    View a 5-minute video: CSS Homepage overview

  • Information available without logging in
    Visit the Searches in MAPPS page
    View a 7-minute video: Information available without logging in

  • How to create a login
    View/download/print a PDF help guide: How to create a login for a MAPPS Customer Self Service (CSS) Account
    View a 4-minute video: How to create a login

Submitting an application

Managing your application